Effective Date: 12/15/2025
Welcome to CalRobots.com (the "Website"), operated by Cal Robots, LLC ("Cal Robots," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our Website, products, services, software, and any related offerings (collectively, the "Services").
By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Website or Services.
You must be at least 18 years old and have the legal authority to enter into binding contracts to use our Services. By using the Website, you represent and warrant that you meet these requirements.
Cal Robots provides information, sales, leasing, rental, support, and related services for commercial service robots, including but not limited to cleaning robots, delivery robots, and associated accessories, software, docking stations, analytics, and maintenance offerings.
Specific terms for purchases, leases, rentals, financing, warranties, service-level agreements, and support may be governed by separate written agreements. In the event of a conflict, those agreements shall control.
Certain features of the Website may require you to create an account. You agree to:
You are responsible for all activities that occur under your account. Cal Robots is not liable for unauthorized access resulting from your failure to secure your credentials.
All prices are subject to change without notice. Taxes, shipping, installation, and other fees may apply and will be disclosed where required.
We reserve the right to:
Payment terms, billing schedules, and refund policies may vary by product or service and may be governed by separate agreements.
Estimated delivery and installation dates are provided for convenience only and are not guaranteed. Cal Robots is not responsible for delays caused by manufacturers, shipping carriers, customs, force majeure events, or customer-site readiness issues.
Risk of loss transfers in accordance with applicable shipping terms or as specified in a separate agreement.
You agree to use all robots, software, and Services:
You are solely responsible for site conditions, operator training, supervision, and compliance with workplace safety and accessibility requirements.
You may not:
All content on the Website, including text, graphics, logos, images, software, and trademarks, is owned by or licensed to Cal Robots or its partners and is protected by intellectual property laws.
No rights are granted except as expressly set forth in these Terms. Unauthorized use is strictly prohibited.
The Website may reference or integrate third-party products, software, or services, including those of our manufacturing partners. Cal Robots does not control and is not responsible for third-party offerings, which may be subject to separate terms and warranties.
Certain robots, components, software, and accessories sold, leased, or rented by Cal Robots are manufactured or supplied by third-party manufacturers, including but not limited to Keenon Robotics and its affiliates ("Manufacturers").
To the extent permitted by law, any applicable manufacturer warranties are provided directly by the Manufacturer and are passed through to you without modification. Cal Robots does not provide any independent warranty beyond what is expressly stated in a separate written agreement.
Cal Robots makes no representations or guarantees regarding the scope, duration, or performance of any Manufacturer warranty and is not responsible for a Manufacturer's failure to honor its warranty obligations.
Warranty claims, repairs, replacements, and related determinations may be subject to the Manufacturer's terms, approval processes, and service requirements.
You acknowledge and agree that:
Except as prohibited by law, all products are provided with no additional warranties, express or implied, by Cal Robots, including any implied warranties of merchantability or fitness for a particular purpose, except as expressly set forth in a separate written agreement.
THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Cal Robots does not warrant that the Services will be uninterrupted, error-free, or meet your specific operational or financial expectations.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAL ROBOTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE USE OF THE WEBSITE, ROBOTS, OR SERVICES.
IN NO EVENT SHALL CAL ROBOTS' TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU TO CAL ROBOTS FOR THE SPECIFIC SERVICE OR PRODUCT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless Cal Robots, its officers, members, employees, and partners from any claims, damages, losses, liabilities, and expenses arising out of:
We may suspend or terminate your access to the Website or Services at any time, with or without notice, for conduct that we reasonably believe violates these Terms or poses a risk to Cal Robots, our partners, or others.
Upon termination, provisions that by their nature should survive shall survive, including intellectual property, disclaimers, limitation of liability, and indemnification.
Your use of the Website is subject to our Privacy Policy, which describes how we collect, use, and protect your information.
Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, the Services, or any products or robots provided by Cal Robots (collectively, "Disputes") shall be resolved exclusively by final and binding arbitration, rather than in court, except as expressly provided below.
The arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules then in effect. The arbitration shall take place in the State of California, unless the parties mutually agree otherwise. The arbitrator shall have the authority to award any relief available under applicable law, except that the arbitrator may not award punitive damages except where expressly authorized by statute.
You agree that any arbitration or proceeding shall be conducted on an individual basis only and not as a class, consolidated, or representative action. The arbitrator shall not have authority to consolidate claims or preside over any form of class or representative proceeding.
Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights, confidential information, or trade secrets. Small claims court actions may be brought if they qualify.
Each party shall bear its own attorneys' fees and costs unless otherwise required by applicable law or awarded by the arbitrator.
YOU AND CAL ROBOTS HEREBY WAIVE ANY RIGHT TO A TRIAL BY JURY.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
To the extent any dispute is found not subject to arbitration, such action shall be brought exclusively in the state or federal courts located in California.
We may update these Terms from time to time. Changes will be effective upon posting to the Website. Your continued use of the Services constitutes acceptance of the revised Terms.
By using CalRobots.com, you acknowledge that you have read, understood, and agree to these Terms of Service.